Frequently Asked Questions
FAQ – Yates Originals
Got questions about our magical, handcrafted jewelry and hair accessories? Find answers below or reach out if you need more sparkle!
Your Questions, Answered!
Everything you need to know about shopping Yates Originals, shipping, returns, and more.
What makes Yates Originals jewelry unique?
Every piece is handcrafted with a dash of magic and a sprinkle of sparkle. Our designs are whimsical, playful, and made to stand out – you won’t find them in big box stores!
Do you offer international shipping?
Yes! We ship worldwide so you can add a little magic to your style, wherever you are.
What ages are your accessories for?
Our jewelry and hair accessories are designed for girls, teens, tweens, young adults, and women of all ages who love a unique, magical look.
How do I care for my jewelry?
Store your pieces in a dry place, avoid water, and handle with care to keep them sparkling! Each order comes with care tips.
Can I return or exchange my order?
Absolutely! If you’re not delighted with your purchase, contact us within 14 days for a return or exchange.
How can I contact you with other questions?
Send us a message through our Contact page or reach out on social media – we love hearing from you!
A Little More Sparkle
Still curious? Here are some fun facts and tips about our magical accessories!
Are your pieces safe for sensitive skin?
Yes! We use hypoallergenic materials whenever possible, so you can wear your sparkle worry-free.
Do you offer gift wrapping?
Every order comes beautifully packaged and ready to gift – perfect for birthdays, holidays, or just because.
Where can I see new designs?
Follow us on Instagram or check our Shop page for the latest magical creations.
Can I request a custom piece?
We occasionally accept custom orders! Contact us to share your ideas and we’ll sprinkle some magic on your request.
Ready to Add Some Magic?
Browse our collection of handcrafted jewelry and hair accessories – perfect for gifts or treating yourself!